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We’re Now a DoorDash Preferred Partner — Here’s Why That Matters for Restaurants

· Thibault Le Conte

We’re Now a DoorDash Preferred Partner — Here’s Why That Matters for Restaurants

DoorDash rolled out a major update to help restaurant operators streamline their delivery operations: the DoorDash Preferred Integrations Program. This curated list highlights the top-performing POS and aggregator partners who meet DoorDash’s highest standards of performance, reliability, and innovation.

We’re proud to share that we’ve officially been named a DoorDash Preferred Partner — a recognition that reflects our commitment to helping restaurants succeed on one of the most popular delivery platforms in the country.

What Is the DoorDash Preferred Integrations Program?

DoorDash’s Preferred Integrations Program was designed to bring more transparency and consistency to the restaurant tech ecosystem. With so many integration options available, it’s not always easy for restaurant owners to know which tools will deliver the best experience — both for staff and customers.

That’s where this list comes in.

DoorDash now tracks and publicly highlights partners who demonstrate consistent excellence across a wide range of features and technical capabilities. These include:

  • Real-time menu syncing

  • Self-guided store setup and activations

  • Real-time item 86ing and order-ready signals

  • Integrated order cancellations 

  • Integrated Dasher status alerts

  • Channel-based menus, pricing, and order tags

  • Support for store pauses and closures

  • Integrated images and prep times

These high-quality features allow restaurants to operate more efficiently, reduce order errors, and improve the customer experience on DoorDash.

By publicly highlighting these metrics, DoorDash is making it easier than ever for restaurants to choose tech partners that meet their rigorous standards — and deliver real value on day one.

The program also identifies partners who offer bonus features such as:

  • Dual pricing (separate pricing for pickup and delivery)

  • Self-delivery options

  • Extended coverage across restaurant locations

This level of detail helps merchants quickly assess who can provide the most stable, seamless experience when integrating with DoorDash.

Why This Matters to Restaurant Owners

Choosing the right technology partner is critical — especially when it comes to delivery. A single missed order or delayed ticket can disrupt operations and harm your reputation with customers.

With this new Preferred Partner list, DoorDash is making it easier than ever for restaurant owners to make informed decisions and choose partners who have been vetted, rated, and recommended based on real performance data.

We’re honored to be recognized as a Preferred Partner with a 5/5 star rating in the program. That means:

  • We meet all of DoorDash’s integration standards

  • We keep cancellation rates and order failure rates low

  • We offer reliable, direct integrations with your POS

  • We’re trusted and recommended by DoorDash to restaurants like yours

Whether you’re already using DoorDash or looking to optimize your delivery operations, we’re here to help make your workflow smoother, more reliable, and more profitable.

Ready to Upgrade Your DoorDash Experience?

If you’re a restaurant operator looking for a tech partner who’s aligned with DoorDash’s best practices and performance standards, reach us at sales@orderout.co. As a Preferred Partner, we’re ready to help you maximize your delivery potential — without the tech headaches.